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How to Reset Your Password
Password Reset Instructions Please see the instructions below that can help you reset your password.  Enter https://portal.anytimepediatrics.com/login in your browser, and click on the sign in link   Enter your email ad...
How to Schedule an Appointment
HOW TO SCHEDULE APPOINTMENTS    Using a  GOOGLE CHROME  browser, login (using your email and password) at  portal.anytimepediactrics.com   NOTE: You can schedule appointments  tw...
On Call Clinician Resource Guide
On Call Clinician     A resource guide for clinicians who are available after hours for patients to request a visit. 1. Turn off Admin mode 2. Make sure your office hours are set correctly and the active box is chec...
How to View Clinical Notes and Images from Previous Visits
How to view clinical notes from previous visits 1.   From home screen click on “Patient” and scroll down to “Visits” as reflected in screenshot below. 2. You can search by patient, date, practice, clinicia...
Using a Credit Card with Anytime Pediatrics
Using a Credit Card with Anytime Pediatrics  If your practice has enabled the use of Credit Cards for payment of telemedicine visits, here are a few things that you should know. Credit Card Pre-authorization Charge There is...
Practice Telemedicine Hours
Practice Telemedicine Hours Practice telemedicine hours control when your practice is open for non-scheduled visits. When the practice is open and the active button is on, your patients that are connected to the practice (via Practice Cod...
Google Chrome Settings
Clear Google Chrome browsing data While you're surfing the web, your browser does many things behind the scenes to make sure the websites you're accessing load with the right settings. If you experience issues on a particular websit...
Anytime Pediatrics User Settings
How to Access Your Revenue
  Billing Revenue   Your practice’s Billing Administrator can follow these steps through the Anytime Pediatrics platform to locate and download your revenue.  Log into your Anytime Pediatrics account....
How to enable your camera and microphone on the Anytime Clinician App
How to enable your Camera and Microphone on the Anytime Clinician Application Go to your settings by clicking on the gear icon Scroll down to the Anytime Clinician App Enable Camera and Microphone If the App...
Third Party Invite
Third Party Invite 1. Once the visit has started, click the purple invite button in the top right of the screen.  2. Next, a box will appear and ask for email, name, and user type. Fill in with correct information and please note t...
Billing Revenue
Billing Revenue  Your practice’s Billing Administrator can follow these steps through the Anytime Pediatrics platform to locate and download your revenue. Log into your Anytime Pediatrics account. Click the practice admin tab...
Practice Admin Mode: Disabled
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Practice Admin Mode: Enabled
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Basic Troubleshooting Guide
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How to access your visit history (patient)
How to access your visit history Log in to your account on a Google Chrome web browser. Click on the My Visits tab                  If you w...
How to update your mobile device
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QR Codes for your patients
Our QR codes will link your patients directly to the Apple Store or the Google Play Store, so they can quickly and easily download the Anytime Pediatrics App. Follow the instructions below to use the new QR codes.  Open up the camera app ...
Telemedicine instructions for Spanish speaking patients
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Medicaid settings
Whether you are allowing Anytime Pediatrics to process your Credit Cards, or you have enabled external billing, we make it easy for your office to have the correct settings enabled for your patients who have Medicaid. These are se...
Scheduled appointments overview
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How to enable your Camera and Microphone on the Application
Access for Camera and Microphone on App When requesting your first visit using the Anytime Pediatrics App, please allow audio/video access by selecting ENABLE CAMERA and ENABLE MICROPHONE. The messages below will appear. Please cl...
How to remove duplicate accounts (patients)
How to remove a duplicate account in your settings Log in to your Anytime Pediatrics account on a Google Chrome web browser Click on the my children tab   Click on Remove to delete the duplicate account ...
How to Update your version of Google Chrome
How to check your version of Google Chrome  1. Click the three dots in the top right corner of the browser. 2. Select help and then click about Google Chrome.  3. View the version of Chrome and update if needed.  ...
How to enable or disable user notifications
How to enable or disable SMS or Email Notifications Once logged into the portal, click on the Clinician tab. Select the name of the user who wants to change their notification settings. Look at th...
Clinician Waiting Room Messenger
Clinician Waiting Room Messenger Clinicians will have a new messaging feature that will allow them to communicate with their patients in the waiting room who are currently waiting for the Clinician to begin their telemedicine visit. ...
Adding a new employee to your Anytime Pediatrics account
Adding a new employee from your practice Do you need to add a new employee from your practice to the Anytime Pediatrics platform? Our support team will be happy to assist you with this request. Please send a message to support@anytimepe...
Scheduled vs On Demand Appointment
The differences between scheduled & on-demand appointments ...
How to Schedule an Appointment on the Anytime Clinician App
How to schedule an appointment on the Anytime Clinician App Log in to the Anytime Clinician App Click on the Appointment icon to go to your appointment page. Select Create New Appointment Search for the p...
How to make a phone call on the Anytime Clinician App
Follow the steps below to learn how to make an outbound phone call on the Anytime Clinician App Log in to the Anytime Clinician App Click on the Green Phone Icon that is next to your availability toggle Enter the pa...
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