How to reach customer support
When your patients or practice need help from Anytime Pediatrics’ support team, we've made it easy for them to reach us for assistance.
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- How to Reset Your Password
- How to make an outbound phone call on the web platform
- How to Allow Access to Camera & Microphone on Google Chrome
- Practice Telemedicine Hours
- How to Enable Front Desk Mode
- How to enable your Camera and Microphone on the Application
- How to Update Google Chrome
- Basic troubleshooting guide
- How to Add a New Patient to Your Practice
- Third Party Invite
- How to View Clinical Notes & Images from Previous Visits
- Clinician Waiting Room Messenger
- Scheduled vs On Demand Appointment
- How to Schedule an Appointment
- Notifications and Routing with Front Desk Mode
- Clinician - How to check your audio and video connection
- Waiting Room Colors
- Post Visit Routing
- Visit Breadcrumbs
- Virtual Front Desk
- How to add a patient to an existing account
- Live Interpreter Feature
- Using the Live Interpreter Feature for an In-Office Visit
- Active Invite Code Workflow
- How to enable or disable user notifications
- Connectivity Issues
- How to view today's visits on the Anytime Clinician App
- Adding a new employee to your Anytime Pediatrics account
- How to make a phone call on the Anytime Clinician App
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- How to send an Instant Invite
- Basic Troubleshooting
- How to update Google Chrome
- Third Party Invite
- How to route a telemedicine visit
- On Demand vs Scheduled Appointments
- How to add a new patient to an existing account
- How to add an image on the Anytime App (patient resource)
- Today's Visits Tutorial
- Reporting Dashboard
- How to create a new account (patient perspective)
- How to send a file during a virtual visit
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- New Patient Registration - Web Platform
- New Patient Registration - App
- How to Add your Practice Code (web)
- How to Remove Duplicate Accounts
- How to upload an image of your Insurance Card
- How to Upload an Image for your Telemedicine Visit
- How to Update your Mobile Device
- Resume Visit Button
- How to Add your Practice Code (App)
- QR Codes for Your Patients
- How to allow access to Camera and Microphone settings on Google Chrome
- Basic troubleshooting guide
- How to update your mobile device
- How to access your visit history
- How to Enable your Camera and Microphone on the Application
- On Demand Visit- Patient Tutorial
- How to Change Your Password
- How to Change your Language Preferences
- How to switch from WiFi to Cellular Internet
- How to Check Your Audio and Video Connection
- Forgot Username
- How to reset your password
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- Instrucciones de telemedicina para pacientes hispanohablantes ( Telemedicine Instructions for Spanish Speaking Patients )
- Cómo agregar un código de práctica (How to add a practice code)
- Cómo eliminar una cuenta duplicada (How to remove a duplicate account)
- Cómo actualizar su dispositivo móvil (How to update your mobile device)
- Cómo restablecer tu contraseña (How to reset your password)
- Olvidó su nombre de usuario (Forgot Username)
- Cómo cambiar su contraseña (How to Change Your Password)
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