How to Check Your Audio and Video Connection
Web Platform
Log into the Anytime Telecare platform on a Google Chrome web browser.
Click on your name in the upper right corner and select Test Audio and Video.
Anytime Pediatrics Application
Log into your Anytime Pediatrics App from your smartphone or tablet.
Click on the gear icon to access your profile settings.
Select Test Audio and Video in the upper left corner.
Before a Virtual Visit
- Web Platform
- You will be prompted to allow access to the camera and microphone on your computer before you can begin a virtual visit. Once your microphone and camera are enabled you will have the option to test the microphone and video before entering your pediatrician's virtual waiting room.
- Anytime Pediatrics Application
- You will be prompted to allow access to the camera and microphone on your smartphone or tablet before you can begin a virtual visit. Once your microphone and camera are enabled you will have the option to test the microphone and video before entering your pediatrician's virtual waiting room.
