Articles
New Patient Registration - Web Platform
New Patient Registration Web Platform Go to the Anytime Telecare platform using a Google Chrome web browser. Click on New User Provide an email address or phone number, and create a password to make your account A...
New Patient Registration - App
New Patient Registration Go to the Google Play Store or the Apple Store and search for Anytime Pediatrics Download the App to your mobile device or tablet Select "First Time Here?" Provide the email address or phone number ...
How to Add your Practice Code (web)
How to add a practice to your Anytime Telecare platform Haga clic aquí para ver este artículo en español Log in to your account on the web platform on a Google Chrome web browser. Select the Practices tab at the top of your screen. S...
How to Remove Duplicate Accounts
How to remove a duplicate account in your settings Haga clic aquí para ver este artículo en español Log in to your Anytime Telecare account on a Google Chrome web browser Click on Remove to delete the duplicate account ...
How to upload an image of your Insurance Card
How to add an image of your Insurance Card 1.Log into your Anytime Telecare account 2.Click on your name in the top right hand corner of your screen, and click on My Profile. 3. Select Add Insurance Images to upload a pho...
How to Upload an Image for your Telemedicine Visit
How to upload images for a telemedicine visit on Anytime Telecare Anytime Telecare Web Platform During the visit details screen, you will be able to upload images before you join the waiting room. Capture a picture of the vi...
How to Update your Mobile Device
How To Update The Software On Your Mobile Device Haga clic aquí para ver este artículo en español If your device is not compatible with the Anytime Pediatrics App, then it may be running on an unsupported version of iOS or Andr...
Resume Visit Button
Resume Visit If you find yourself kicked out of a telemedicine visit, there is an easy way to jump back in. As long as the provider stays in the virtual visit, you can select the Resume Visit button to continue where you left off. Log ...
How to Add your Practice Code (App)
How to add a practice on the Anytime Application Log into the application on your iOS or Android Device. Click on the Practices icon at the bottom of your screen Click on the Add button Enter your Practice's practice c...
QR Codes for Your Patients
QR Codes Our QR codes will link your patients directly to the Apple Store or the Google Play Store, so they can quickly and easily download the Anytime Pediatrics App. Follow the instructions below to use the new QR codes. Open up the...
How to update your mobile device
How to update the software on your device Haga clic aquí para ver este artículo en español If your device is not compatible with our App, it may be because the software on your device is out of date. The Anytime Telecare Applicati...
How to access your visit history
How to Access Your Visit History Log into your account on a Google Chrome web browser Click on the Visit History tab at the top of your screen If you would like detailed information for a specific visit, click on the View button t...
How to Enable your Camera and Microphone on the Application
Access for Camera and Microphone on App When requesting your first visit using the Anytime Pediatrics App, please allow audio/video access by selecting ENABLE CAMERA and ENABLE MICROPHONE. The messages below will appear. Please ...
How to register using the Anytime Pediatrics App
How to create a new patient account using the Anytime Pediatrics App 1. Search and download Anytime Pediatrics from the Google Play Store for Android devices or the App Store for Apple devices. 2. Once on the login screen, click "Firs...
How to Change Your Password
How To Change Your Password Haga clic aquí para ver este artículo en español Go to portal.anytimepediatrics.com and log in to your account. Click on your name in the top right corner Select My Login Information ...
How to Change your Language Preferences
How to Change your Language Preferences English Directions: Go to portal.anytimepediatrics.com and log into your Anytime Telecare account. Click on your name and select my profile. Under Parent and Guardian information, selec...
How to switch from WiFi to Cellular Internet
How to switch from WiFi to Cellular Internet If you have a poor WiFi connection, it could cause a poor video connection during your telemedicine visit. This can also cause your video to constantly freeze, resulting in a failed telemedicin...
How to Check Your Audio and Video Connection
How to Check Your Audio and Video Connection Web Platform Log into the Anytime Telecare platform on a Google Chrome web browser. Click on your name in the upper right corner and select Test Audio and Video . ...
Forgot Username
Forgot Username Haga clic aquí para ver este artículo en español If you have forgotten your Anytime Telecare username, please follow the tips and tricks below to gain access to your Anytime Telecare account. An email address...
How to reset your password
How to Reset Your Password Haga clic aquí para ver este artículo en español Enter https://portal.anytimepediatrics.com/login in your browser, and click on the sign in tab Enter your email address Click on the forgot y...