New Articles

  1. Adding a new employee to your Anytime Pediatrics account

    Adding a new employee from your practice Do you need to add a new employee from your practice to the Anytime Pediatrics platform? Our support team will be happy to assist you with this request. Please send a message to support@anytime...
  2. How to view today's visits on the Anytime Clinician App

    How to view today's visits on the Anytime Clinician App Download the Anytime Clinician App from the Apple Store or the Google Play Store Log in using your current credentials If you are unsure what your credentials are, reach o...
  3. How to View Encounter History

    How to review patient encounters 1.   From home screen click on “Patient” and scroll down to “Visits” as reflected in screenshot below. 2. You can search by the patient, encounter date, practice, and seen by.  3. Once you fi...
  4. How to enter your practice's On Call Schedule

    How to enter your practice's On Call Schedule Please follow the instructions below to successfully enter your practice's on-call schedule on the Anytime Telecare portal. To access this feature, you will need an Anytime Telecare account.  P...
  5. Connectivity Issues

    Connectivity Solutions for the Anytime Telecare Platform Wifi connection The video quality is directly related to the strength of the user's internet speed. If the patient or practice has a poor internet connection, then th...
  6. How to enable or disable user notifications

    How to enable or disable SMS or Email Notifications Once logged into the portal, click on the Clinician tab Select the name of the user who wants to change their notification settings. Look at the bottom of th...
  7. Active Invite Code Workflow

    Active Invite Code Workflow If your patient is having a hard time getting into your waiting room, follow the steps below using the active invite code workflow. Send   the patient an Instant Invite Provide their active invite...
  8. How to switch from WiFi to Cellular Internet

    How to switch from WiFi to Cellular Internet If you have a poor WiFi connection, it could cause a poor video connection during your telemedicine visit. This can also cause your video to constantly freeze, resulting in a failed telemedicin...
  9. How to add a new patient with Instant Invite

    How to add a new patient with Instant Invite Click on Instant Invite from your homepage Enter the patient’s information and click search. If your search results do not populate with the patient you are looking for,...
  10. Active Invite Code

    Active Invite Code Each instant invite visit will now have an Active Invite Code attached. The Code is visible from the Instant Invite pop-up screen, once you send the Instant Invite The same Active Invite code will be sent to your pat...
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