Popular Articles

  1. Front Desk Mode: Enabled

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  2. How to Allow Access to Camera & Microphone on Google Chrome

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  3. Virtual Front Desk

    Front Desk Virtual Check In Follow the instructions below to mimic an in-person visit on the Anytime Pediatrics platform.  If Front Desk Mode is disabled, your practice will not be able to use this feature. Click on the visi...
  4. Practice Telemedicine Hours

    Practice Telemedicine Hours Practice telemedicine hours control when your practice is open for non-scheduled visits. When the practice is open and the active button is on, your patients that are connected to the practice (via Practice C...
  5. How to Check Your Audio and Video Connection

    How to Check Your Audio and Video Connection Web Platform Log into the Anytime Telecare  platform on a Google Chrome web browser. Click on your name in the upper right corner and select Test Audio and Video . ...
  6. How to Add your Practice Code (web)

    How to add a practice to your Anytime Telecare platform Haga clic aquí para ver este artículo en español Log in to your account on the web platform on a Google Chrome web browser. Select the Practices tab at the top of your screen. S...
  7. How to add a patient to an existing account

    Adding a patient to an existing Anytime Pediatrics account   1. Go to the patient tab and select patient. 2. Search for the account you would like to add a sibling too. Once you have located the correct account, click on the patie...
  8. Live Interpreter Feature

    Anytime Telecare Live Interpreter Select the patient from the waiting room Once the telemedicine visit has been initiated, select the patient’s language and click the call translator button. Once connected, the translator w...
  9. Connectivity Issues

    Connectivity Solutions for the Anytime Telecare Platform Wifi connection The video quality is directly related to the strength of the user's internet speed. If the patient or practice has a poor internet connection, then th...
  10. How to upload an image of your Insurance Card

    How to add an image of your Insurance Card 1.Log into your Anytime Telecare account 2.Click on your name in the top right hand corner of your screen, and click on My Profile. 3. Select Add Insurance Images to upload a pho...
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