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How To adjust the notification volume on your device Follow the steps below to learn how to adjust the volume of the notifications on your device. The Anytime Clinician App will send a notification with an alert based off your volume sett...
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Resume Visit If you find yourself kicked out of a telemedicine visit, there is an easy way to jump back in. As long as the provider stays in the virtual visit, you can select the Resume Visit button to continue where you left off. Log ...
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New Patient Registration Web Platform Go to the Anytime Telecare platform using a Google Chrome web browser. Click on New User Provide an email address or phone number, and create a password to make your account A...
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How To Update The Software On Your Mobile Device Haga clic aquí para ver este artículo en español If your device is not compatible with the Anytime Pediatrics App, then it may be running on an unsupported version of iOS or Andr...
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The differences between scheduled & on-demand appointments ...
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HOW TO SCHEDULE APPOINTMENTS By scheduling an appointment for the patient directly on the platform, the patient will receive an email letting them know that a telemedicine appointment was scheduled for them with your practice. The...
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How to view clinical notes from previous visits 1. Click the Patient tab at the top of the screen and select Visits. 2. You can search by the patient, visit ID, phone encounter ID, visit date, practice, and seen by. When you see ...
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How to Change a Patient Account Email Click on the patient tab and select patient. Type in the patient’s name and select the correct patient. Click update email under the account holder information. ...
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How to switch from WiFi to Cellular Internet If you have a poor WiFi connection, it could cause a poor video connection during your telemedicine visit. This can also cause your video to constantly freeze, resulting in a failed telemedicin...